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Terms of Service

Version 2.0 · Effective 4 August 2026 · What changed

These Terms govern your access to and use of Capitis (the "Services"). Capitis is operated by Single.id Limited, a company registered in England and Wales under company number 17044105, with its registered office at 20 Wenlock Road, London, England, N1 7GU. "We", "us" and "our" mean Single.id Limited. "You" means the person or company using the Services.

By using the Services you agree to these Terms, to the Publisher Policy, and — where you send us personal data about your own end-users — to the Data Processing Addendum. All three are one agreement.

1. What Capitis is, and what it is not

Capitis aggregates merchant programmes, offers and commission data from third-party affiliate networks and gives you one API and one dashboard instead of fourteen.

We do not own the programmes you promote. We hold publisher accounts with affiliate networks, and those networks permit us to pass their programmes down to our customers. In network contract language we are a sub-network and you are a sub-publisher. That relationship is the source of most of the obligations in these Terms, and it has three consequences you should understand before you build on us:

  1. The networks' rules apply to you. Not by our choice — by theirs. Awin's publisher terms require us to ensure our sub-publishers "are obliged to comply with the terms of this Agreement". Rakuten Advertising, FMTC, Skimlinks and CJ impose materially the same duty.
  2. We are liable to the networks for what you do. Awin: we "remain primarily liable for the acts and omissions of all Subpublishers". Rakuten: "You will remain liable for all acts and/or omissions of any Subpublisher." That is why §7 puts the risk back on you.
  3. The networks can take inventory away. A network or a merchant can remove a programme, a publisher or us, at any time, for its own reasons. We cannot guarantee continued access to any specific merchant or network.

2. Early access

Capitis is in early access. Features marked "in development" or "preview" are not part of the Services. The scope of the Services may change as the product matures. We do not currently offer a contractual service level, uptime commitment or support response time. When we do, it will say so here.

3. Your account and API keys

You must be at least 16 and give accurate information. Keep it up to date — several of our network obligations depend on us knowing who you are and what properties you operate.

You are responsible for everything that happens under your account. API keys are personal to your organisation: you may not sell, transfer, sublicense, publish or share them, and you may not let a third party call the API on your behalf without our written approval. Networks impose the same restriction on us.

Tell us immediately at security@capitis.app if you think a key or an account has been compromised.

Production access requires our approval. We review your properties, traffic sources and business before granting it, because the networks require us to vet sub-publishers. We may decline or revoke production access at our discretion. Sandbox data is synthetic, is provided "as is" for evaluation only, and must not be used for production traffic or presented to anyone as real inventory.

4. Network data — what you may and may not do with it

"Network Data" means everything we pass you that originates from an affiliate network or a merchant: merchant records, programme details, offers, products, coupons, commission rates, category and geo data, deeplinks and tracking links.

Your licence. For as long as you have an active account and are complying with this agreement, we grant you a revocable, non-exclusive, non-transferable, non-sublicensable, worldwide licence to use Network Data solely to promote the relevant merchants on properties you own or control, and to operate your own business on top of that promotion.

That licence mirrors the one we hold. It cannot be broader, because ours is not.

You may not:

  • Sell, sublicense, syndicate, republish or otherwise pass Network Data to any third party, in whole or in part, including as a feed, an export, an API of your own, a scraped copy or a derived dataset.
  • Operate a network, sub-network or publisher marketplace on top of Capitis, or recruit other publishers to earn through your account (see Publisher Policy §2).
  • Use Network Data for anything other than promoting the merchants it relates to — for example to build a competitor to Capitis, to train a model you distribute, or to compile a commercial dataset.
  • Modify merchant creative, logos or copy, or misrepresent commission terms.
  • Remove or alter copyright, trademark or attribution notices.
  • Retain Network Data after this agreement ends, except as §11 allows.

These restrictions are not commercial preference. FMTC's terms limit their data to our "own use" and make the compilation their intellectual property; Awin restricts use of network information "only for the purpose of" the agreement; Rakuten and CJ restrict sublicensing to what the network has authorised in writing. If you need a redistribution model, ask us at legal@capitis.app first — it may be achievable with the networks' prior written consent, and it is never achievable without it.

Reverse engineering. You may not reverse-engineer, decompile or attempt to extract the source code of the Services, except to the extent the law says you may despite this clause.

5. The Publisher Policy

The Publisher Policy is part of these Terms. It sets out how you must promote merchants, what you must disclose to your audience, what your privacy notice must say, and which promotional methods are prohibited. Read it. Breaching it breaches these Terms.

6. Money

Subscription fees. Paid tiers are billed monthly in advance through Stripe. You authorise Stripe to charge your payment method. Subscriptions renew automatically until cancelled. You can cancel any time from the billing portal; cancellation takes effect at the end of the paid period. Refunds are at our discretion and considered case by case. The 14-day Growth trial does not require a payment method; if you have not added one when it ends, the account reverts to the Starter tier.

Commission and our margin. Where you earn commission on traffic sent through Capitis, we take a margin. Your applicable rate is shown in your account. Two rules apply and they are built into the product, not just written here:

  • Your rate is fixed at the moment of the click, not the conversion. The rate in force when the click happens is recorded against that click and used when the conversion lands, however many weeks later. A rate change never applies retrospectively to traffic you have already sent.
  • We change rates prospectively and with notice. We will give you 30 days' notice by email before a rate change takes effect.

Reversals and clawbacks. Affiliate commissions are provisional until the network and the merchant confirm them, which can take months. If a network or merchant reverses, refuses, withholds or claws back a commission, we pass that through to you: an amount already paid becomes repayable and may be set off against future earnings. We cannot pay you money we are not paid, and our network agreements can require us to repay commission generated in breach.

Where a commission cannot be calculated — for example a network reports a commission with no order value on a rate type that needs one — we flag it rather than record a zero. Flagged conversions are resolved manually and are visible to you.

Withholding. We may withhold payment of commission we reasonably believe arises from traffic that breaches the Publisher Policy, while we investigate. We will tell you why and how long we expect to take.

Tax. Fees are exclusive of VAT and other taxes, which you pay where applicable. You are responsible for your own tax affairs and for giving us accurate tax information.

7. Your indemnity to us

You will indemnify and hold us harmless against all claims, losses, damages, liabilities, fines and reasonable costs (including legal fees, and including commission or fees a network requires us to repay) arising from:

  • your breach of these Terms, the Publisher Policy or the Data Processing Addendum;
  • your breach of any affiliate network's publisher terms or any merchant's programme terms;
  • the content of, or any claim relating to, your properties;
  • your processing of your end-users' personal data, including any failure to have a lawful basis, to serve a privacy notice, or to obtain a consent your market requires; and
  • anything done by anyone you allow to use your account.

This mirrors the indemnity each network takes from us for your conduct. If you think that is one-sided, it is — and it is the price of not having to sign fourteen separate network contracts yourself.

We will tell you promptly about any claim, not settle it without your consent (not unreasonably withheld), and let you take over the defence if you confirm you will cover it.

8. Suspension and termination

You may cancel at any time from the billing portal.

We may suspend or limit your access — to a specific link, merchant, network or your whole account — where:

  • we reasonably believe you are breaching this agreement or a network's rules;
  • a network or merchant instructs us to;
  • your traffic threatens our network relationships or another customer's service;
  • you have not paid; or
  • we are required to by law.

Where it is practical and does not increase the risk, we will warn you first and give you a chance to fix it. Where a network requires immediate action — several give us a 24-hour deadline — we will act first and explain immediately afterwards.

We may terminate this agreement on 30 days' notice, or immediately for material breach, fraud, insolvency, or where a network terminates the relationship that supplies the inventory you use.

9. Confidentiality

Neither of us will disclose the other's confidential information, or use it for anything other than this agreement, except to people who need it and are under a duty of confidence, or where the law requires disclosure. Commission rates, programme terms and network reporting we make available to you are our and the networks' confidential information.

10. Intellectual property

We own the Services, the platform, the documentation and everything in them except Network Data and your content. You own your content and your properties. Neither of us gets any right in the other's intellectual property except the licences expressly given here.

Feedback you give us, we may use freely and without obligation.

Neither party may use the other's name or logo publicly without prior written consent.

11. What happens when this ends

On termination your licence to Network Data ends immediately. You must stop using Capitis tracking links and delete any Network Data you hold, including caches and exports, within 30 days, and confirm in writing if we ask.

Two things survive: commission properly earned before termination is still payable once the networks confirm and pay it; and we keep the click and conversion ledger as the audit trail for those payments and for network reporting. Your end-users' personal data is handled under DPA §10.

Clauses 4 (restrictions), 7, 9, 10, 11, 12, 13 and 15 survive termination.

12. Warranties and disclaimers

We warrant that we will provide the Services with reasonable skill and care.

Beyond that, the Services are provided "as is". We do not warrant that they will be uninterrupted or error-free, that any particular merchant, network or offer will remain available, that commission rates shown will be honoured by a merchant, or that a conversion will be tracked. Data comes from third parties and can be wrong, late or withdrawn; where a network's own figures and ours disagree, the network's figures decide what is paid.

Nothing here excludes any warranty the law does not allow us to exclude.

13. Liability

Neither party excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow to be excluded.

Neither party is liable for loss of profit, revenue, business, goodwill, anticipated savings or data, or for indirect or consequential loss.

Our total liability under this agreement in any 12-month period is limited to the greater of the fees you paid us in the 12 months before the claim, or £1,000.

Your liability under the indemnity in §7 is not capped. That is deliberate: the exposure it covers is exposure the networks place on us without a cap, and we cannot absorb a difference we do not control.

14. Changes

We will give 30 days' notice by email before a material change to these Terms, the Publisher Policy or the Data Processing Addendum takes effect, and the version number and date at the top will change. Continuing to use the Services after that means you accept the new version.

Where a change is forced on us by a network, a regulator or the law on shorter notice, we will pass it on as soon as we can and tell you why it was immediate.

15. General

Third-party rights. Except as follows, no one other than you and us can enforce this agreement under the Contracts (Rights of Third Parties) Act 1999. An affiliate network whose data or programmes you access through Capitis may enforce clauses 4, 5 and 7 directly against you. We grant that right knowingly: the networks require us to bind you to their rules, and a right they can enforce themselves is a stronger answer than a promise from us.

Assignment. You may not assign or transfer this agreement without our written consent. We may assign it to a group company or in connection with a merger, acquisition or sale of the business.

Force majeure. Neither party is liable for a failure caused by something genuinely outside its reasonable control. Non-payment is never force majeure.

Notices. We will contact you at the email address on your account — keep it working. You reach us at legal@capitis.app.

Severability. If a clause is unenforceable, the rest continues.

Entire agreement. These Terms, the Publisher Policy and the Data Processing Addendum are the whole agreement between us and replace anything said before, except that neither party excludes liability for fraudulent misrepresentation.

Governing law. English law. The courts of England and Wales have exclusive jurisdiction.

What changed in version 2.0

Version 1.0 (4 August 2026) was a short general SaaS agreement. Version 2.0 rewrites it around the fact that Capitis is a sub-network, and adds what our network agreements require us to have: defined restrictions on redistributing network data (§4), the Publisher Policy as a binding document (§5), commission clawback and rate-stamping terms (§6), a back-to-back indemnity (§7), stated grounds for suspension (§8), deletion of network data on termination (§11), and direct enforcement rights for the networks (§15).

If you had an account before this version took effect, it applies to you 30 days after we email you about it.

legal@capitis.app · compliance@capitis.app · security@capitis.app

Single.id Limited, 20 Wenlock Road, London, England, N1 7GU — Company Number 17044105